माता-पिता के लिए · For your parents

फ़ोन पर आया संदेश सच है या धोखा?

Is the message on your phone true, or a trick? Now you can ask, before you do anything about it.

चार बातें · Four things

Four things to remember. Nothing else.

  1. कोई भी बैंक OTP नहीं पूछता

    No bank, and no government office, will ever ask you for an OTP, a PIN, or a card number — not on a call, not in a message. Anybody who asks is a thief, even if they know your name.

  2. जल्दी कराने वाला झूठा है

    Anybody who hurries you is lying. "Today", "within one hour", "your account will close" — that pressure is the trick itself. A real bank gives you weeks and sends a letter.

  3. पुलिस वीडियो कॉल पर गिरफ़्तार नहीं करती

    The police and the CBI do not arrest anybody over a video call, and never ask for money to close a case. If somebody on a screen says you are under arrest, put the phone down. Nothing will happen.

  4. बच्चों को बताने से मना करे तो वही ठग है

    If a caller tells you not to tell your son or daughter, that caller is the fraud. Every one of these scripts depends on keeping you alone. Telling one family member ends it.

फ़ोन पर · On the phone

How Pehra looks on your phone.

One question on the screen at a time. Big letters. No menus to learn. You can speak to it instead of typing, and it answers out loud.

पूछिए

Show it the message, or just say what the caller told you. It answers in three seconds — green means safe, red means stop.

घबराइए नहीं

If somebody is pressuring you right now, one big red button tells you exactly what to do, and calls your family with one tap.

ज़रूरी नंबर · Numbers to keep

Write these down and keep them near the phone.

1930
Cyber fraud. Call first if money has gone.
112
Police, fire, ambulance — any emergency.
1091
Women's helpline.
1098
Childline, for a child in trouble.

These are the official national helplines. Pehra keeps them inside the app so you never have to search for a number while you are frightened. We deliberately do not list bank numbers we cannot verify from the bank itself — a wrong number would make us the very scam we are warning you about.

बेटे-बेटियों के लिए · If you are the son or the daughter

Send them this page. Then set it up yourself.

Most parents will not install an app on their own, and that is not a failing — it is simply not their habit. Family cover exists so that you do the setting up, once, and they only ever have to open it.

Money has already gone?

Do not wait for the app. Call 1930 now — the first hours decide whether a bank can still freeze the money. Then come back and we will write the complaint with you.

What to do in the first hour